Privacy Policy 88atm

1. Scope and Application of This Policy

This Privacy Policy is issued by 88atm ("we", "our platform" or "88atm") and applies to all users who access or use 88atm services through this website, including all account registration activities, deposits, withdrawals, betting and communications with our support team.

By registering an account, accessing this website or using any 88atm services, you agree to the terms set out in this Privacy Policy. If you do not agree with any part of this policy, you are advised not to use our services.

The 88atm platform operates under international licensing and complies with data protection guidelines set by the licensing authorities. Our approach to data privacy is grounded in the principles of transparency, legitimacy and accountability.

2. Personal Information We Collect

In operating a responsible online gambling platform, 88atm collects the following categories of information from players:

a) Identity Information

• Full name as shown on identity card (MyKad) or passport
• Identity card number (MyKad) or passport number
• Date of birth (for age verification of 21 years and above)
• Current residential address
• Nationality and country of residence

b) Contact Information

• Active and valid email address
• Mobile phone number

c) Financial Information

• e-wallet account details (Touch 'n Go eWallet, ShopeePay)
• DuitNow and online banking account information (FPX)
• Crypto wallet addresses (for USDT, BTC, ETH transactions)
• Deposit and withdrawal transaction history on our platform

d) Platform Activity Data

• Game history, betting activity and account activity
• Login session data including date, time and duration
• IP address and device information used
• Language preferences, account settings and support communication history

3. Purposes of Using Personal Information

Personal information collected by 88atm is used only for lawful, specific and transparent purposes. The following are the main purposes of data processing:

• Registration, verification and management of player accounts
• Identity verification (KYC) and age verification of 21 years and above before access is granted
• Processing deposits and withdrawals securely via Touch 'n Go eWallet, DuitNow, FPX, ShopeePay and crypto
• Providing 24/7 customer support via live chat and email
• Preventing fraud, money laundering and other suspicious activities
• Complying with applicable licensing requirements, laws and international regulations
• Sending transaction notifications, policy updates and relevant bonus information
• Improving platform performance and user experience based on usage patterns

4. Sharing Information with Third Parties

88atm does not sell or rent your personal information to any third party. However, in limited and controlled circumstances, information may be shared with:

Payment Service Providers

To process your financial transactions, the required payment information is shared with certified payment gateway providers. These providers are bound by strict confidentiality agreements and are not permitted to use your data for any other purpose.

Licensing and Regulatory Authorities

As a platform operating under international licensing, 88atm is obligated to disclose certain information to licensing authorities, regulatory bodies or law enforcement agencies when required by law or a valid court order.

Technical Service Providers

Technology vendors that support our platform operations — such as cloud service providers, KYC software providers and cybersecurity companies — may process your personal data as data processors on our behalf, under strict data processing agreements.

5. Data Security Measures

Protecting player personal data is a top priority for 88atm. Our security infrastructure covers multiple layers of complementary protection:

• HTTPS/TLS encryption on all communications between the user's browser and our servers
• At-rest encryption for all sensitive information stored
• Multi-layer firewalls and intrusion detection systems (IDS/IPS)
• Two-factor authentication (2FA) available for player accounts
• Continuous 24/7 security monitoring by our technical team
• Role-based access controls — staff only access data required for their duties
• Regular security audits and penetration testing
• Incident response procedures developed to address any data breaches

Although we take all reasonable steps to protect your data, no digital system can guarantee absolute security. We encourage players to use strong, unique passwords that are not shared with anyone.

6. Cookies and Tracking Technologies

The 88atm website uses cookies and similar tracking technologies to ensure the platform functions properly and to improve the user experience. The types of cookies we use include:

• Essential Cookies: Required for basic website functions such as login session management and account security. These cookies cannot be disabled.
• Performance Cookies: Collect information about how players use the platform to help us improve our services, including frequently visited pages and response times.
• Functional Cookies: Store your preferences and settings such as your preferred language and login information (if you select "Remember Me").
• Analytics Cookies: Help us understand aggregate usage patterns for the ongoing improvement of our platform.

You can manage or delete cookies through your browser settings. However, disabling certain cookies may affect the functionality of the 88atm platform. Note: session cookies required for login cannot be disabled without affecting your ability to access your account.

7. Your Rights Regarding Personal Data

As an 88atm player, you have the following rights regarding your personal data. We respect and facilitate the exercise of these rights:

• Right of Access: You have the right to request a copy of the personal data we hold about you in a readily readable format.
• Right of Rectification: If your information is inaccurate or incomplete, you have the right to request immediate correction.
• Right of Erasure: Subject to our legal obligations (including financial record retention requirements), you may request the deletion of your personal data.
• Right to Restrict Processing: In certain circumstances, you may request that we limit how we use your data.
• Right to Data Portability: You may request your data in a structured format that can be transferred to another service provider.
• Right to Object: You have the right to object to the processing of your data for direct marketing purposes.

To exercise any of the above rights, contact the 88atm support team via 24/7 live chat or by email at [email protected]. We will process your request in accordance with established procedures and respond within a reasonable timeframe.

8. Data Retention Period

88atm retains your personal information for as long as your account is active or as long as is necessary to provide our services. After account closure, we retain data for the period required by legal and licensing obligations, including:

• Financial and transaction records — retained for the minimum period required by international licensing authorities
• KYC identity verification records — retained in accordance with anti-money laundering guidelines
• Customer support communication logs — retained for reference and dispute purposes
• Betting activity records — retained for audit and regulatory compliance purposes

After the required retention period has ended, your data will be securely deleted or anonymised in accordance with established procedures. Anonymised data is no longer considered personal data and may be retained for internal statistical purposes.

9. Changes to the Privacy Policy

88atm reserves the right to update or modify this Privacy Policy from time to time to reflect changes in business practices, legal requirements, or the way we deliver services to players.

When significant changes are made to this policy, we will notify players via:

• A notice prominently published on the 88atm platform homepage
• A notification email sent to your registered email address
• An in-account notification when you log in to the platform

Continued use of the 88atm platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed of the latest terms.

10. How to Contact Us

If you have any questions, concerns or complaints regarding this Privacy Policy or the way we handle your personal data, please contact us through the following channels:

• 24/7 live chat available directly on the 88atm website — immediate responses in Malay and English
• Email us at [email protected] — for written enquiries and formal data-related requests

Our support team is available to assist you 24 hours a day, 7 days a week in Malay and English. For personal data rights requests, please clearly state the type of request so we can process it efficiently.

We are committed to addressing every privacy-related enquiry seriously and within a reasonable timeframe.